We have a passion for making a positive difference to people’s lives. It’s what drives us every day.

Assured Home Care is a family owned and operated company.

We provide care support services to organisations and individuals within the community. We operate 24 hours a day, 7 days a week and have support workers located throughout metropolitan Adelaide.

Our vision is to see quality care given to those in our community who are suffering with illness, who have a disability or who are aged and/or frail and who may need extra support to maintain their independence at home, for as long as possible.

Our Values

Connected

We are committed to building strong connections with clients, our community, and all stakeholders that support, and are supported by us. Just as importantly, we value the professional relationships we have with each other as we share our understanding and acceptance of all people.

Accountable

With personal excellence in all that we do, we hold ourselves accountable for providing the best service and support to all people we assist. We actively focus on finding innovative, relevant and practical ways to meet the needs of clients and in supporting each other.

Respectful

We understand all people are individuals and go out of our way to exceed their needs and expectations. We show compassion for all people, treat each other in a fair and civil manner, and recognise the importance of maintaining professionalism in all that we do.

Ethical

Our commitment to fairness, honesty and reliability is demonstrated in our everyday actions. We are unwavering in our obligations to clients and the community.

"I started Assured Home Care with my daughter Nicky back in 2008.

Our vision was to create an organisation that really cared about looking after our clients and put their needs and outcomes first.

From humble beginnings, we have built an organisation that today engages some 300+ support workers providing high quality direct care services.

Though our growth has been rapid, we have never lost sight of our founding philosophy – to put the needs of our clients… YOU…first!"

- Julie De Jong, Founder and CEO

Our Management, Support Workers and Coordination team have a passion to see quality care given to people in our community, no matter how big or small that service may be.

Julie De Jong

Julie De Jong

Director and CEO

As one of the founders of Assured Home Care, Julie has committed herself to one vision, to see support given to her community. With her extensive history of experience in business management, Julie has driven Assured Home Care from strength to strength.

Michael De Jong

Michael De Jong

Director

As one of the directors of Assured Home Care, Michael shares the same vision as his wife Julie and has for several years been engaged first hand in the provision of support to many of our clients. Michael is situated in the office now, but from time to time volunteers with many of our associated agencies to provide support to the many Registered Carers in our community.

Bradley Mumford

Bradley Mumford

General Manager

Brad is current General Manager of Assured Home Care, and has held previous roles in the business as Operations Manager, Training & Recruitment Manager, and Contracting & Compliance Manager.

Brad is responsible for the overall management of the organisation, driving business performance across care service delivery and business support services – Finance, Marketing, Organisational Development and Operations.

Raelene Hanley

Raelene Hanley

Client Services Manager

As Client Services Manager, Raelene oversees our client services team that is responsible for the coordination of support for all individuals receiving supportive services from Assured Home Care. Her past experience includes 13 years as Operations Manager of an Aboriginal Community Services organisation.

Sabah Izzet

Sabah Izzet

Organisational Development Manager

As our Organisational Development Manager, Sabah has responsibility for business support areas including Human Resources, Work Health & Safety, Quality, Administration, Learning & Development and Change Management.

Sabah has 30+ years’ experience in HR, 20 years in management/senior management roles, including within non-profit and carer support organisations.

Graham Gillingham

Graham Gillingham

Director and Carer

Graham is one of our primary carers but is also a board member and Director of Assured Home care.

Even with a care team of over 300 staff, it’s nice to know one of our Directors works on the front line of the business. As Graham describes it “We are in the business of delivering care, it’s our core business, the client is everything and it’s what I enjoy doing most. While it’s important to have a strong administration team in the office, my role is to make sure we remember, it’s what happens in people’s homes that counts.”

Management Systems

Assured Home Care have in place an Integrated Management System accredited by ECAAS to AS/NZS 9001:2015 (Quality), AS/NZS 4801:2001 (Safety), and iQES Certfied (Environmental) Standards ensuring consistency of high quality service delivery.

Our accredited IMS underpins the provision of a quality service with a focus on continuous improvement.

What it means for you?

Independent verification of the work practices that govern our organisation as they relate to your service delivery. Assurance of the safety of our workers and yourself in supporting you in the home. And, a commitment to minimising our environmental footprint.

So, look for these symbols of integrity as a sign of our commitment to you.