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A positive difference!

We have a passion for making a positive difference to people’s lives. It’s what drives us every day.

We will never forget what made us start Assured Home Care in the first place.

We wanted to be different. A service provider with sound ethics and highest standards of quality care.

Our vision was to create an organisation that really cared about looking after our clients and put their needs and outcomes first.

“We put people first!”

Focus on the Individual

We understand that every person has a different journey in life.

That every person’s story is unique.

And, that every person should be treated as an individual.

Committed care team

We know there is nothing more important to you than the relationship you have with your direct carers.

That’s why we make it our business to actively manage, and deliver to you a committed care team.

Selecting and matching the right care workers who are supported to meet your needs.

We call it your Care Triangle.

Carers
Care triangle

The care triangle

“Our reputation is built on the strength of this care relationship.”

At Assured Home Care, we recognise the importance of the relationship between a client, their direct carer/s and support coordination team as central to our service delivery.

We call this 3-way relationship the Care Triangle.

As an organisation, we are wholly focused on monitoring and managing the ongoing ‘health’ of this care relationship.

We believe that this provides the strongest measure of how well we are performing in delivering our services to you.

  • Placing you at the centre of the decision-making process
  • Ensuring a compatible matching of care support
  • Delivering to you a committed care team
  • Working with you to help you achieve your goals

We believe that Life is to celebrate.

"We put people first!"

We celebrate the positive change that we have made to the lives of many individuals, as examples of the high standard of care we provide for thousands of others.

We recognise the achievements of our customers, our employees and others in the community whose lives we touch.

Carer with child
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